Midwife and nurse call back service

Got a young baby? Find out about our new midwife and nurse call back service

Are you expecting or the parent of a young baby?

If so, you might want to know more about our new midwife and nurse call back service - which offers members with children up to the age of one access to support and information from a midwife or nurse.

A new arrival is wonderful but there are often so many questions to ask about looking after your baby. This is why we are now offering members with an individual health insurance policy who have a baby under the age of one a service providing access to a call back from a nurse or a midwife to discuss any questions they may have regarding their child's (or, for that matter, their own) health and wellbeing.

Speaking of the new service, Sonia Wolsey-Cooper, AXA PPP healthcare's membership and people director, said:

"We understand the demands parents can face as they adapt to the arrival of a new baby and strive to give them the best start in life.

"I am confident that our call back service will provide welcome support for families as they deal with the many challenges that come with parenthood."

How do I access the midwife or nurse call back service?

This service will be offered to members upon calling to add a dependant to an individual policy. We can then arrange a personal call back from a midwife or nurse to discuss concerns and offer support and information regarding their child's health. The call back will be from either a nurse or a midwife, depending on the age of the child.

The call back service is one of a number of new services we are introducing to support our members - and is provided by our Health at Hand health information service, which gives members 24/7 access to telephone support from its dedicated team of healthcare professionals.

Members with older children can also benefit from a wide range of family information and support from Health at Hand.

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Find out more about our midwife or nurse call back service.

Health at Hand

Health at Hand is the exclusive 24/7 service for our members specially designed to give you expert information and peace of mind.

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Ask the expert

We have a panel of experts on hand to answer your questions and support you throughout  the pregnancy and birth of your child. Submit a question and get the answers and reassurance you're looking for.

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